Terms of Service

1. Agreement to Terms

By accessing or using BizUpward ("the Service"), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the Service.

2. Description of Service

BizUpward is an enterprise Micro-SaaS software platform enabling salon, spa, and beauty business owners to manage online booking schedules, retail POS checkout, stylist rosters, customer CRM, and automated notification messaging.

3. User Accounts & Responsibilities

When creating an account, you must provide accurate, complete, and up-to-date information. You are responsible for safeguarding your credentials and for all activities that occur under your account.

4. WhatsApp & Meta Cloud API Compliance

Users utilizing WhatsApp notification features must strictly adhere to the WhatsApp Business Messaging Policy and Meta Commercial Terms. Specifically:

• Messages must only be dispatched to customers who have voluntarily initiated a booking, transaction, or customer service inquiry.
• Spamming, cold-messaging, or broadcasting deceptive content is strictly prohibited and constitutes grounds for immediate account termination.
• Businesses must respect customer opt-outs and unsubscribe requests promptly.

5. Intellectual Property

The Service, its original content, features, and functionality remain the exclusive property of BizUpward and its licensors.

6. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, third parties, or the platform.